Pennsylvania Department of Human Services Reminds Pennsylvanians Online Services are Available

The Pennsylvania Department of Human Services (DHS) is reminding Pennsylvanians that while all county assistance offices (CAOs) statewide remain closed to the public, online services remain available.

CAOs in counties moving to the yellow phase will reopen following adjustments to facilities necessary to keep staff and clients safe. Pennsylvanians are encouraged to use DHS’ online applications and resources to apply for benefits or submit paperwork as necessary.

The following key services can be accessed online through COMPASS and the myCOMPASS PA mobile app without going into the CAO:

  • Apply for Medical Assistance, cash assistance, SNAP or LIHEAP (only on COMPASS)
  • Submit benefit renewal information
  • Review benefits and case record information
  • Report a change in case information
  • Upload verification documents

DHS administers public assistance programs that helps Pennsylvanians maintain access to health care, food, and other essential needs when people need extra help and during periods of economic uncertainty like what we currently face. Applications for benefits and renewals can be submitted online at