Telehealth Claims Drop Substantially in Early 2021

Telehealth claim lines fell 15.7 percent nationally, decreasing from 7 percent of medical claim lines in January 2021 to 5.9 percent in February, according to FAIR Health’s Monthly Telehealth Regional Tracker. It was the first month-to-month drop in national telehealth utilization since September 2020. Telehealth usage also declined in all four US census regions, with the greatest drop in the West, where the decrease was 18.3 percent. The data represent the privately insured population, excluding Medicare and Medicaid. Read more.