State Medicaid Directors are Asking for Flexibility During PHE Unwinding


On May 17, the National Association of Medicaid Directors (NAMD) sent a letter to the Federal Communications Commission (FCC) supporting the Department of Health and Human Services (HHS) recent request for legal clarification on the use of text messages and automated calls during the public health emergency unwinding. Allowing state Medicaid agencies – along with their contractors and managed care organizations – to use text messages and automated calls is crucial to ensuring that Medicaid members know when they need to return renewal forms and other information to maintain coverage. Read NAMD’s letter here.