Reports Highlights Importance of Enrollment Assistance

Young Invincibles released its 2021 State of Enrollment Report: Health Insurance Outreach and Enrollment During COVID-19. This report is based on extensive interviews with dozens of partners representing a broad spectrum of stakeholders within the enrollment community, representing 13 different programs across 15 states. The report focuses on consumer assistance and education and Navigator programs established as part of the Affordable Care Act (ACA), and the challenges confronted during the global pandemic. The report also discusses the current enrollment landscape, COVID-19 and enrollment and offers suggestions to improve the Navigator program for federally facilitated marketplaces using Healthcare.gov.