Pennsylvania Medicaid Consumer Notices Have Been Sent

The Department of Human Services started issuing notices and guides to those enrolled in HealthChoices, Pennsylvania’s mandatory Medicaid managed care program, informing consumers of their health plan choices. The initial mailing went to patients currently covered by a managed care organization (MCO) that will no longer cover the zone where the patient resides. The deadline to choose a new health plan is August 16, 2022, and consumers who fail to choose an MCO by the deadline will be auto-enrolled into an MCO plan, with coverage in the new plan effective September 1, 2022. Consumers should contact PA Enrollment Services at 1-800-440-3989 or online at It is important for consumers to review the notices and guides as there are changes to the network with Aetna no longer operating in the state, Gateway no longer operating in the Northwest Zone, and UnitedHealthcare no longer operating in the Southwest or Lehigh/Capital zones.