GAO Recommends Assessing Impact of Telehealth on Quality of Care in Medicaid

Last week, the Government Accountability Office (GAO) released findings from five selected states showing a sharp increase in services delivered via telehealth to Medicaid beneficiaries following the COVID-19 pandemic. From March 2020 through February 2021, 32.5 million services were delivered via telehealth to about 4.9 million beneficiaries in the five states, compared with 2.1 million services to about 455,000 beneficiaries in the 12 months