CMS Seeks Input on a New Beneficiary Disenrollment Survey

Comments Due May 13

The Centers for Medicare & Medicaid Services (CMS) is developing a survey to collect beneficiaries’ reasons for disenrolling from a Medicare Advantage (MA) plan or Prescription Drug Plan (PDP), and they seek public input on the necessity of the survey, ways to enhance the quality and clarity of the questions, the estimated time burden on beneficiaries, and the methods for administering the survey.  CMS will use the Disenrollment Survey to monitor the quality of service that Medicare beneficiaries get from plans and their providers and to understand beneficiaries’ expectations about their MA and PDP benefits and services.  Rural enrollment in Medicare Advantage plans has been growing over the last decade, and researchers expect that a majority of rural beneficiaries will be enrolled in MA by 2025.

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